What We Do?

The mission of Certainty Financial Assurance, Inc. is to dramatically improve efficiency and productivity of insurance back office and agency support through the use of technology. This is accomplished by delivering services for the deployment and ongoing support of our administrative system technologies. While our back-end and selected front-end systems are available to the web, our future vision includes all systems having web access. Our application solutions utilize proven and cost effective environments for development and maintenance. This allows us to meet our client needs quickly and cost effectively.

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Our Client Says...

We have always been extremely pleased with the professional manner in which you have handled our block of business. You have always been extremely willing to assist us in fulfilling our requests no matter how crazy they may sound. And, the friendships that have developed over the years between our organizations are priceless. We look forward to our relationship continuing for many years to come."

by Arlyce Malchow, Legacy Insurance Services of America, Inc.

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Agency Support

Agency Support

  • Product Information/Compensation
  • Advance Commissions
  • Debit Monitoring and Recovery

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Back Office Policy Support

Back Office Policy Support

  • Products Supported
  • Support Systems
  • New Policy Applications
  • Policy Issue
  • Billing and Collection
  • Policy Service
  • Other Daily Support
  • Claims
  • Reports
  • Special Requests

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Administration System

Administration System

  • Architecture
  • Workflow / Task Distribution
  • Document Support
  • Security
  • Warehouse of Information
  • Future

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